Privacy Policy
Last updated: May 17, 2026
Samui Housing ("we", "us", or "our") operates https://samuihousing.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.
We are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR), the Thai Personal Data Protection Act B.E. 2562 (PDPA), and other applicable data-protection laws.
1. Information We Collect
1.1 Information You Provide Directly
- Account registration – name, email address, password (hashed), and optionally your phone number.
- Property listings – listing details, images, and location data you submit.
- Contact form – name, email address, and the content of your message.
- Payment information – if you purchase a membership plan, payment is processed by PayPal. We do not store your card details; we only retain a transaction reference and status.
- Social login – if you sign in via Google, we receive your name and email address from Google's OAuth service.
1.2 Information Collected Automatically
- Log data – IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.
- Cookies & similar technologies – session cookies for authentication, preference cookies for language selection, and analytics cookies (Google Analytics 4) if you consent. See Section 5 for full cookie details.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account and authenticate your identity.
- Display, manage, and promote your property listings.
- Process membership payments and send receipts.
- Respond to your inquiries and provide customer support.
- Send transactional emails (e.g., email verification, password reset).
- Improve our website performance, features, and content.
- Analyse site traffic and user behaviour through aggregated analytics (only with your consent).
- Comply with legal obligations.
Legal Bases for Processing (GDPR)
| Purpose | Legal Basis |
|---|---|
| Account & listing management | Contract performance (Art. 6(1)(b)) |
| Email verification & security | Legitimate interests (Art. 6(1)(f)) |
| Analytics cookies | Consent (Art. 6(1)(a)) |
| Legal compliance | Legal obligation (Art. 6(1)(c)) |
3. Sharing Your Information
We do not sell your personal data. We may share information only with:
- PayPal – to process payments. Subject to PayPal's Privacy Policy.
- Google – for Google Analytics (with consent) and Google OAuth sign-in. Subject to Google's Privacy Policy.
- Hosting & infrastructure providers – servers located in Thailand/Asia-Pacific that process data on our behalf under confidentiality agreements.
- Law enforcement – if required by a valid legal order or to protect our legal rights.
4. Data Retention
- Account data – retained while your account is active and for up to 2 years after closure, unless a longer period is required by law.
- Property listings – retained for the duration of your listing plus 12 months.
- Contact inquiries – retained for 12 months.
- Payment records – retained for 7 years to comply with financial regulations.
- Analytics data – retained for 14 months as per Google Analytics settings.
5. Cookies
We use cookies and similar tracking technologies to operate and improve the site. You can manage your preferences via our .
| Category | Examples | Can be declined? |
|---|---|---|
| Strictly Necessary | Session cookie (PHPSESSID), CSRF token, language preference (lang), cookie consent choice (sh_cookie_consent) |
No – required for the site to function |
| Analytics | Google Analytics 4 (_ga, _ga_*) |
Yes – loaded only after consent |
You can also manage cookies via your browser settings. Note that disabling cookies may affect site functionality.
6. Your Rights
If you are located in the European Economic Area (EEA) or the UK, you have the following rights:
- Access – request a copy of the personal data we hold about you.
- Rectification – request correction of inaccurate data.
- Erasure – request deletion of your data ("right to be forgotten").
- Restriction – request that we limit how we process your data.
- Portability – receive your data in a structured, machine-readable format.
- Objection – object to processing based on legitimate interests.
- Withdraw consent – withdraw consent at any time without affecting prior processing.
To exercise any of these rights, contact us at info@samuihousing.com . We will respond within 30 days.
You also have the right to lodge a complaint with a supervisory authority, such as your national data protection authority.
7. Security
We implement technical and organisational measures to protect your data, including HTTPS encryption, hashed passwords (bcrypt), CSRF tokens, prepared SQL statements, and restricted access to production systems. However, no method of transmission over the internet is 100% secure.
8. Third-Party Links
Our site may contain links to third-party websites. We have no control over those sites and are not responsible for their privacy practices. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- info@samuihousing.com
- Koh Samui, Surat Thani, Thailand